For several days now we at PC Paramedics have been inundated with calls for help relating to an unrequested Windows 10 upgrade. Said upgrade often causing issues such as inability to print, email problems and loss of files.
I found this interesting article on the BBC News website, it is worth a read:
http://www.bbc.co.uk/news/technology-36367221
Microsoft has faced criticism for changing the pop-up box encouraging Windows users to upgrade to Windows 10.
Clicking the red cross on the right hand corner of the pop-up box now activates the upgrade instead of closing the box.
And this has caused confusion as typically clicking a red cross closes a pop-up notification